Refund Policy

At Premium Peptide Source, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be granted for purchases made through our website.

1. Refund Eligibility

Customers may request a refund within 14 days of the purchase date if:

• The product or service was not delivered as described.
• The product is defective or unusable.
• A duplicate payment was made.
• The refund request complies with the terms outlined in this policy.

To be eligible for a refund, proof of purchase must be provided.

2. Non-Refundable Items

Refunds will not be issued for:

• Digital products that have already been downloaded, accessed, or used.
• Services that have been fully performed or completed.
• Customized, personalized, or made-to-order products.
• Purchases made in violation of our Terms of Service.
• Requests submitted after the refund period has expired.

3. How to Request a Refund

To request a refund, please contact our support team at: Email: info@premiumpeptidesource.com Include the following information:

• Full name
• Order number
• Date of purchase
• Reason for the refund request
• Any supporting documentation or screenshots

4. Refund Review Process

All refund requests are reviewed individually. We reserve the right to approve or deny any request based on the circumstances and compliance with this policy. Customers will receive a response within 3–5 business days after submitting a request.

5. Approved Refunds

If a refund is approved:

• The refund will be issued to the original payment method used during checkout.
• Processing times may vary depending on the payment provider and financial institution.
• Refunds typically appear within 5–10 business days after approval.

6. Chargebacks

Before initiating a chargeback with your bank or payment provider, please contact us directly so we can attempt to resolve the issue promptly. Unjustified chargebacks may result in the suspension or termination of access to our products and services.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.

8. Contact Information

If you have any questions regarding this Refund Policy, please contact us: Email: premiumpeptidesource Website: premiumpeptidesource.com By purchasing from our website, you acknowledge that you have read and agree to this Refund Policy.